The lobby lounge area of a hotel, such as the Sotisai Hotel, is a public space designed for guests to relax and unwind. It typically includes comfortable seating, sometimes with sofas or armchairs, and may offer amenities like coffee, tea, or a small selection of snacks. The area may also feature Wi-Fi access, a TV for watching news or entertainment, and sometimes a concierge service to assist with inquiries or requests.